Last Updated: February 23, 2022
Your privacy is critically important to us. At KTOMG, we have a few fundamental principles:
- We don't sell your information to anyone.
- We are thoughtful about the personal information we ask you to provide and the personal information that we collect about you through the operation of our services.
- We store personal information for only as long as we have a reason to keep it.
- We aim to make it as simple as possible for you to control what information on your website is shared publicly (or kept private), indexed by search engines, and permanently deleted.
- We help protect you from overreaching government demands for your personal information.
- We aim for full transparency on how we gather, use, and share your personal information.
Who We Are and What This Policy Covers
- Our websites (including keeptrackofmygames.com)
Information We Collect
We only collect information about you if we have a reason to do so — for example, to provide our Services, to communicate with you, or to make our Services better. We collect this information from three sources: if and when you provide information to us, automatically through operating our Services, and from outside sources. Let’s go over the information that we collect.
Information You Provide to Us
It’s probably no surprise that we collect information that you provide to us directly. Here are some examples:
- Basic account information: We ask for basic information from you in order to set up your account. For example, we may require individuals who sign up for a KTOMG account to provide an email address and password, along with a username — and that’s it. You may provide us with more information — like your phone number and other information you want to share — but we don’t require that information to create a KTOMG account.
- Public profile information: If you have an account with us, we collect the information that you provide for your public profile. For example, if you have a KTOMG account, your username is part of that public profile, along with any other information you put into your public profile, like your avatar or a description. Your public profile information is just that — public — so please keep that in mind when deciding what information you would like to include.
- Public lists: All your lists are private by default. If you choose to share your lists publicly, that will be public information. List sharing allows you to choose to share (such as tags). Private notes are never shared. Please keep that in mind when sharing your lists.
- Payment and contact information: If you choose to become a patron, we’ll collect information to keep a record or contact you, like the last 4 digits of the payment credit card, and the payment amount. This is the only payment-related data we store in our database, we never store or have access to your credit card data. Your payments and billing details are stored and processed through Stripe which is our trusted third-party payment platform. Your credit card details are never accessible by us. You can view this data in your Membership checkpoint history.
- Membership checkpoint feedback: You might provide us with information about you during membership checkpoints (feedback that includes biographic information about you, or any media or files you upload). This data is private and we do not share this information. We only store data that is only relevant to the checkpoint survey, such as your feedback answer text and payment summary specified above. You can view your previous feedback in your Membership checkpoint history.
- Authorization tokens: Depending on the Services you use, you may link your account to external services like Discord. We store a special "token" that allows us to perform actions like send you an invite, or manage your Discord roles for patron access.
- Communications with us (hi there!): You may also provide us with information when you respond to checkpoints, surveys, ask a support question, or post a question or comment in the UserVoice forum. When you communicate with us via form, email, phone, comment, or otherwise, we store a copy of our communications.
Information We Collect Automatically
We also collect some information automatically:
- Log information: Like most online service providers, we collect information that web browsers, mobile devices, and servers typically make available, including the browser type, IP address, unique device identifiers, language preference, referring site, the date and time of access, operating system, and mobile network information. We collect log information when you use our Services — for example, when you make changes to your lists.
- Usage information: We collect information about your usage of our Services. For example, we collect information about the actions that site administrators and users perform on a site using features like Powerups — in other words, who did what and when (e.g., [Your username] imported [number of games] from [external provider] at [time/date]). We also collect information about what happens when you use our Services (e.g., page views, support document searches at ktomg.uservoice.com, features enabled for your account, completing membership checkpoints and other parts of our Services) along with information about your device (e.g., screen size, name of cellular network, and mobile device manufacturer). We use this information to, for example, provide our Services to you, get insights on how people use our Services so we can make our Services better, and understand and make predictions about user retention.
- Location information: We may determine the approximate location of your device from your IP address. We collect and use this information to, for example, calculate how many people visit our Services from certain geographic regions.
Information We Collect from Other Sources
We may also get information about you from other sources. For example:
- Third Party Login: If you create or log in to your KTOMG account through another service (like Google) we’ll receive associated login information (e.g. a connection token, your username, and sometimes your email address)
- Social Services: If you link your account to Discord through our social feature, we’ll receive information from that service (e.g., your username, connection token, basic profile information) via the authorization procedures for that service.
- Financial Account Info: If you make payments during a membership checkpoint, we’ll receive information relating to the payment, limited to the last 4 digits of the card and payment amount.
- Gaming Services: If you link your account to a gaming service (like Steam) through Powerups, we’ll receive information from that service (e.g., your ID, username, public profile information, game list) via the authorization procedures for that service (if it requires one).
The information we receive depends on which services you use or authorize and what options are available.
How and Why We Use Information
Purposes for Using Information
We use information about you for the purposes listed below:
- To provide our Services. For example, to set up and maintain your account, import your games, send you notifications, provide customer service, process payments and orders, and verify user information.
- To ensure quality, maintain safety, and improve our Services. For example, by providing automatic upgrades and new versions of our Services. Or, for example, by monitoring and analyzing how users interact with our Services so we can create new features that we think our users will enjoy and that will help them create and manage websites more efficiently or make our Services easier to use.
- To market our Services and measure, gauge, and improve the effectiveness of our marketing. For example, by targeting our marketing messages to groups of our users (like those who are patrons or have been users for a certain length of time), advertising our Services, analyzing the results of our marketing campaigns (like how many people signed up after receiving a marketing message), and understanding and forecasting user retention.
- To protect our Services, our users, and the public. For example, by detecting security incidents; detecting and protecting against malicious, deceptive, fraudulent, or illegal activity; fighting spam; complying with our legal obligations; and protecting the rights and property of KTOMG and others, which may result in us, for example, declining a transaction or terminating Services.
- To fix problems with our Services. For example, by monitoring, debugging, repairing, and preventing issues.
- To customize the user experience. For example, to personalize your experience by serving you relevant notifications for our Services, adjust your Fair Use pricing based on your feedback, and recommending games that we think you might like based on your collection statistics.
- To communicate with you. For example, by emailing you to complete membership checkpoints, share tips for getting the most out of KTOMG, or keep you up to date on KTOMG; emailing you to verify your payment; or contacting you to follow-up on your feedback. If you don’t want to hear from us, you can opt out of marketing communications at any time. (If you opt out, we’ll still send you important updates relating to your account.)
Legal Bases for Collecting and Using Information
How We Share Information
We share information about you in limited circumstances, and with appropriate safeguards on your privacy. These are spelled out below, as well as in the section called Analytics Services Provided by Others:
- Legal and regulatory requirements: We may disclose information about you in response to a subpoena, court order, or other governmental request.
- To protect rights, property, and others: We may disclose information about you when we believe in good faith that disclosure is reasonably necessary to protect the property or rights of KTOMG, third parties, or the public at large.
- With your consent: We may share and disclose information with your consent or at your direction. For example, we may share your information with third parties when you authorize us to do so, like when you connected your site to a gaming service through our Powerups features.
- Aggregated or de-identified information: We may share information that has been aggregated or de-identified, so that it can no longer reasonably be used to identify you. For instance, we may publish aggregate statistics about the use of our Services, or share a hashed version of your email address to display a Gravatar.
- Published support requests: If you send us a request for assistance (for example, via a support email or through UserVoice), we reserve the right to publish that request in order to clarify or respond to your request, or to help us support other users.
We have a long-standing policy that we do not sell our users' data. We aren't a data broker, we don't sell your personal information to data brokers, and we don't sell your information to other companies that want to spam you with marketing emails. We show affiliate links on the site and in notifications, and the revenue they generate lets us offer free access to some of our Services for members who choose not to become patrons.
Information Shared Publicly
Information that you choose to make public is — you guessed it — disclosed publicly. That means information like your public profile, games, other content that you make public on your profile, are all available to others — and we hope they get a lot of views! For example, your avatar, username, along with other public profile information, is displayed and linked to from within any publicly shared lists. Publicly shared lists may opt into sharing your tags and they always share any description text you add to any games. Please keep all of this in mind when deciding what you would like to share publicly.
How Long We Keep Information
We generally discard information about you when it’s no longer needed for the purposes for which we collect and use it — described in the section above on How and Why We Use Information — and we’re not legally required to keep it. For example, we keep web server logs that record information about a visitor to one of KTOMG’s websites, like the visitor’s IP address, browser type, and operating system, for approximately 14 days. We retain the logs for this period of time in order to, among other things, analyze traffic to KTOMG and investigate issues if something goes wrong.
While no online service is 100% secure, we work very hard to protect information about you against unauthorized access, use, alteration, or destruction, and take reasonable measures to do so. We monitor our Services for potential vulnerabilities and attacks. We encrypt your contact information in our database. We do not store any payment data in our database.
You have several choices available when it comes to information about you:
- Limit the information that you provide: If you have an account with us, you can choose not to provide the optional account information, profile information, and transaction and billing information. Please keep in mind that if you do not provide this information, certain features of our Services — for example, premium themes that carry an additional charge — may not be accessible.
- Opt out of marketing communications: You may opt out of receiving promotional communications from us. Just follow the instructions in those communications or let us know. If you opt out of promotional communications, we may still send you other communications, like those about your account and legal notices.
- Set your browser to reject cookies: KTOMG and its analytics providers respect “do not track” signals in your browser but this will not block cookies. You can usually choose to set your browser to remove or reject browser cookies before using KTOMG, with the drawback that certain features like staying logged in may not function properly without the aid of cookies. In the future we hope to provide a cookieless logon method.
- Close your account: While we’d be very sad to see you go, you can close your account if you no longer want to use our Services. (Here are account closure instructions for KTOMG accounts.) Please keep in mind that we may continue to retain your information after closing your account, as described in How Long We Keep Information above — for example, when that information is reasonably needed to comply with (or demonstrate our compliance with) legal obligations such as law enforcement requests, or reasonably needed for our legitimate business interests.
If you are located in certain parts of the world, including California and countries that fall under the scope of the European General Data Protection Regulation (aka the “GDPR”), you may have certain rights regarding your personal information, like the right to request access to or deletion of your data.
European General Data Protection Regulation (GDPR)
If you are located in a country that falls under the scope of the GDPR, data protection laws give you certain rights with respect to your personal data, subject to any exemptions provided by the law, including the rights to:
- Request access to your personal data;
- Request correction or deletion of your personal data;
- Object to our use and processing of your personal data;
- Request that we limit our use and processing of your personal data; and
- Request portability of your personal data.
You also have the right to make a complaint to a government supervisory authority.
California Consumer Privacy Act (CCPA)
The California Consumer Privacy Act (“CCPA”) requires us to provide California residents with some additional information about the categories of personal information we collect and share, where we get that personal information, and how and why we use it. The CCPA also requires us to provide a list of the “categories” of personal information we collect, as that term is defined in the law, so, here it is. In the last 12 months, we collected the following categories of personal information from California residents, depending on the Services used:
- Identifiers (like your email, phone number, and device and online identifiers);
- Commercial information (your payment summary and history information, for example);
- Internet or other electronic network activity information (such as your usage of our Services, like the actions you take on the site);
- Non-specific geolocation data (such as your location based on your IP address); and
- Inferences we make (such as likelihood of retention or attrition).
You can find more information about what we collect and sources of that information in the Information We Collect section above. We collect personal information for the business and commercial purposes described in the How and Why We Use Information section. And we share this information with the categories of third parties described in the Sharing Information section. If you are a California resident, you have additional rights under the CCPA, subject to any exemptions provided by the law, including the right to:
- Request to know the categories of personal information we collect, the categories of business or commercial purpose for collecting and using it, the categories of sources from which the information came, the categories of third parties we share it with, and the specific pieces of information we collect about you;
- Request deletion of personal information we collect or maintain;
- Opt out of any sale of personal information; and
- Not receive discriminatory treatment for exercising your rights under the CCPA.
Contacting Us About These Rights
You can usually access, correct, or delete your personal data using your account settings and tools that we offer, but if you aren’t able to or you’d like to contact us about one of the other rights, scroll down to “How to Reach Us” to, well, find out how to reach us. When you contact us about one of your rights under this section, we’ll need to verify that you are the right person before we disclose or delete anything. For example, if you are a user, we will need you to contact us from the email address associated with your account. You can also designate an authorized agent to make a request on your behalf by giving us written authorization. We may still require you to verify your identity with us.
Controllers and Responsible Companies
KTOMG’s Services are worldwide. Kamranicus LLC, our US-based company, is the controller for all of the processing activities across all of our Services worldwide.
Kamran Ayub 2136 Ford Parkway #210, Saint Paul, Minnesota 55116
How to Reach Us
Other Things You Should Know (Keep Reading!)
Analytics Services Provided by Others
Third-Party Software and Services
Other Information and Resources
Links to third-party privacy notices that may be applicable when you use our Services:
- Data Sent by Microsoft Application Insights
February 18, 2022
Updated to new format and language, new CC-by-SA 4.0 license.
- More comprehensive and detailed language
- Removed ads language since I've removed ads from the site
- Removed Google Analytics since they are privacy-invasive
- Removed social provider embeds to avoid any tracking pixels
- Added Stripe and Typeform as third-party partners that collect data, who each have their own strong data protection standards